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Recall outreach for dealerships

Open recalls, booked by name.

A voicemail to every owner on your open-recall list, in your service team’s voice, naming their vehicle. They hear it on their own time and call the store to book the repair.

81% delivered. One dealership’s first campaigns

Next, you pick a time. Twenty minutes on Zoom.

Clone your voice

Hear it

The recall, and the visit around it. Press play on each.

Recall outreachNicole · 0:18

“Hi Jordan, it’s Nicole calling from Hillside Auto. There’s an open safety recall on your Malibu — the repair is free, it’s covered by the manufacturer, parts are here, and it takes…

Open recall

The open-recall list, each owner by name and vehicle.

Service reminderHeather · 0:19

“Hi Sarah, it’s Heather at Hillside Auto. Your Equinox is coming due for its regular service — oil, filters, and a proper once-over before road-trip season. We’ve got openings next week, and…

Service due

Pair an open recall with the maintenance that’s coming due.

Declined-services follow-upDave · 0:17

“Hi Marcus, it’s Dave at Hillside Auto service. When your truck was in last month, we flagged the rear brakes — they had some life left, so no panic, but they’re on…

Declined work

Add the open items on file to the same visit.

Every take here is a real render in a house voice. Yours send in your voice or your team’s.

The campaign

Every open recall, followed up. In a voice the owner knows.

  1. The list.

    Export the owners whose vehicles still need the remedy: names, numbers, vehicle and the recall’s short name if you want it spoken. Any system that exports a spreadsheet works.

  2. The message.

    Say what matters in the first lines: there’s an open recall on their vehicle, the parts are in, how long the visit takes, and the number that books it. Short beats complete.

  3. The follow-through.

    Owners who don’t call back get a second voicemail a few days later, and anyone who answers leaves the sequence. Pair it with a follow-up text and they can reply to book instead of calling.

Scripts

Recall voicemail scripts to start from. The green words come from your list.

Open recall

As soon as the parts are in

“Hi Jordan, it’s Nicole at Hillside Auto service. There’s an open safety recall on your Malibu. The parts are here, and the repair takes about an hour. Call us back at 587-331-9189 and we’ll find a time that works for you.”

Recall with service due

When the recall and a service visit line up

“Hi Aisha, it’s Nicole at Hillside Auto. Your Escape has an open recall, and it’s also coming due for its oil change. We can do both in one visit. Call us back at 587-331-9189 and we’ll book it in.”

The second notice

A week later, to owners who haven’t called

“Hi Jordan, it’s Nicole again at Hillside Auto. I left you a message about the open recall on your Malibu. It’s still waiting, and we’d like to take care of it for you. Call us back at 587-331-9189.”

Every green word is a column from your list. You hear real takes in the voice you pick, and approve the script, before anything sends. Every dealership script, on one page

Your voice

Sound like your store. Not a call centre.

  1. Read ten seconds.One short script out loud, or hand it to your service manager.

  2. We build the clone.Moments later. No signup, and nothing is stored.

  3. Hear it say something new.A line that voice never recorded, about a customer it never met.

Voice cloneHillside Auto · Service

Ten seconds, start to finish.

Ten seconds of reading. No signup, nothing stored.

Cost

Billed on delivered. Misses come back to your balance.

  • 500 credits

    $1.10

    per delivered voicemail

    $550 plus GST/HST

    Covers a list of about 670

    Get started

  • 1,500 credits

    $0.90

    per delivered voicemail

    $1,350 plus GST/HST

    Covers a list of about 2,010

    Get started

  • 3,000 credits

    $0.80

    per delivered voicemail

    $2,400 plus GST/HST

    Covers a list of about 4,010

    Get started

  • 10,000 credits

    $0.55

    per delivered voicemail

    $5,500 plus GST/HST

    Covers a list of about 13,340

    Get started
  • Follow-up texts included
  • Three cloned voices with every account
  • Credits last 12 months
  • A campaign line, $10 a month
See every bundle

Rules

Built for how a dealership has to call. Checked on every campaign before it sends.

Local calling hours, across Canada

Each voicemail lands inside its customer’s own hours, wherever the store’s clock is.

British ColumbiaPacific

Sending

AlbertaMountain · the store

Sending

ManitobaCentral

Sending

OntarioEastern

Held until 9 AM

Nova ScotiaAtlantic

Held until 9 AM

NewfoundlandNewfoundland

Held until 9 AM

7:40 PM at the store: 3 of 6 provinces sending. Drag the clock to try another hour.

Service reminderThis month’s service-due list

In reviewApproved

  • Your own customersConsent on file for every number

  • Real takes, signed offYou hear them before anything sends

  • Checked by our teamOr your group’s own signed sign-off

  • A Canadian caller IDSo the call back lands at the store

  • One STOP stops bothFollow-up texts and voicemails

  • Billed on deliveredMisses come back, credits last 12 months

Questions

Asked by dealerships.

Ask us on a call

No. The manufacturer’s notice still goes out. A voicemail from your store is the follow-up that gets the visit booked: a voice the owner knows, their name and vehicle, and a number that rings your service desk.

From the system your store tracks open recalls in. Export the owners with an open recall as a spreadsheet, with names, numbers, vehicle and any detail you want spoken. Any system that exports a CSV works.

Only to people who gave your store permission to hear from it. Every list rests on your customers’ consent, and you confirm it for each list before a campaign can move on.

Someone at the service desk the owner may know: an advisor or the service manager. Every account includes three cloned voices, so the recall can speak in one voice and the sales event in another.

Every campaign follows the same rules: your customers’ permission comes first, a person on the team checks every campaign before it sends, voicemails go out only inside regulated calling hours, and an opt-out is honoured across your whole account. Nothing here is legal advice; for a question about your own list, ask the team. The rules themselves, in plain words: Are voicemail drops legal in Canada?

Yes. Add a campaign line to your account ($10 a month): one local number that signs your voicemails and, about seven to nine minutes after a delivered voicemail, sends a short text to mobiles only, between 9 AM and 9 PM their time. Replies land in your dashboard Inbox and your team answers from the same number. One STOP stops the texts and the voicemails together.

Nothing extra: it's included with every bundle. One credit per delivered voicemail covers the voicemail and its follow-up text, misses come back to your balance, and replies cost nothing. One text per voicemail, never a second.

Keep reading

More campaigns for dealerships. Each list you keep is one.

Your next service list,
by name.

Voicemail from Hillside Auto0:19

“Hi Sarah, it’s Heather at Hillside Auto. Your Equinox is coming due for its regular service: oil, filters and a proper once-over before road trip season. We’ve got openings next week, and it’s usually about an hour. Call me back at 587-331-9189 and I’ll get you booked in.”

Book an introGet started

A twenty-minute walk-through on Zoom: the dashboard, a campaign, your questions. Nothing is sent to your list.