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Review and scheduling

What happens between signing a campaign and its start: our team's review, your signature, the day and start time, your time zone, credits that run short, and holds.

  1. How the team reviews a campaignOur team reviews every campaign before it sends, unless your store chose Send on my own. What happens after you submit, what we check, the three ways a review ends, and the Campaign review setting.Read the article Example
  2. Review and signThe builder's last step, row by row, the checks before you sign, the words you sign under, and what is kept with the campaign.Read the article
  3. Choose the day and the start timePick the day and the start time on the builder's When step, inside calling hours and on your business's time zone, and what the step does with a holiday or a start that will not work.Read the article
  4. Your business's time zoneYour campaigns go out on your business's time zone, and every time on your pages reads in it. Where to set it, who can change it, and the zones offered.Read the article
  5. When credits run shortA campaign never sends more voicemails than your wallet can pay for. What the builder tells you before you submit, what happens while a campaign sends, and how it carries on after a top-up.Read the article
  6. Why a campaign is on holdA campaign on hold is approved and held by our team. Where to read the reason, how to ask about it, and what happens when the hold is lifted.Read the article

Every campaign is signed by you and reviewed by our team before it goes out (unless your store chose Send on my own under Campaign review), and it starts on the day and at the time you choose, on your business's clock. These pages cover each part of that.

Last updated October 19, 2026