Choose the day and the start time

You choose when a campaign starts on the builder's When step: a day, and a start time on the half hour. Every campaign starts inside calling hours, on your business's time zone, and our team reviews it before that day comes.

Before you start

• Your business has a time zone. If it has none yet, the When step asks for it. See Your business's time zone.

Pick the day and the start time

1. In the builder, go to When.

2. Pick the day in Start date: any day from today to 60 days out.

3. Pick the time in Start time. The list offers starts on the half hour, inside the day's start hours.

4. Finish the rest of the step, then select Next.

The start times offered

• The last start of the day is an hour before calling hours end.

• If you move to a weekend after picking a late weekday time, the start moves to the latest the weekend offers. A line says so: "Calls that day end earlier, so the start moved to" and the new time.

• The foot of the step repeats the calling hours on your time zone: "Nothing is delivered outside them."

See Calling hours.

Starts the step will not take

The step waits, and says why, when:

• the start is less than two hours away. A campaign needs at least two hours, to allow for review;

• the start has already passed, or the day has;

• the day is more than 60 days out;

• the time is skipped or repeated when the clocks change for daylight saving time.

A start sooner than the review

When our team reviews your campaign before it goes out, a start sooner than the review usually takes gets a warning: This start is sooner than the review usually takes. The review usually takes one business day, and Saturdays and Sundays do not count.

If the review ends after your start, nothing goes out at that time: the team sets a new start and the approval email says so. To be sure of your start, choose a later day.

The warning never stops you. It does not show for a campaign that goes out without the team's review.

A statutory holiday

If the day you pick is a statutory holiday where your contacts are, a notice says so: "Many contacts are away, and some businesses are closed." It offers the next good start as one button.

A holiday is a warning only. You can keep the day.

Your contacts in another time zone

A campaign runs on one clock: your business's time zone. Everyone on the list gets it at the start time on that clock. If some of your contacts live in another time zone, pick a start that suits them too.

Good to know

• Every campaign goes out at once, from its start time. Spreading a campaign over a day or several days is coming. See Spread a campaign over a day or several days.

• On Review, the check Start inside calling hours confirms the start. See Review and sign.

• The day and start you choose go to our team with the campaign. Once it is approved, the campaign reads Scheduled with its start. See How the team reviews a campaign.

Related

• Your business's time zone

• Calling hours

• Build a campaign

• What each status means