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The Call Guy

"New voices are paused"

A new cloned voice can't be made right now. Every voice you already have and every house voice keeps working; here is what the message means and what to do.

When you record a new voice, the studio can answer that new voices are paused. Our room for new cloned voices is full for a while. Nothing you already have stops working.

What the message says

The message starts "New voices are paused" and says why, in one of three ways:

  • "until" a date, because "this month's limit on new voices is reached";

  • "the voice library is full for now";

  • "for now: the limit on new voices is reached".

Each one ends: "Every voice you already have keeps working, and so do the house voices."

What to do

  1. Build your campaign in a voice you already have, or in a house voice. Nothing about them changes.

    The voice library: your voices and the house voicesExample
  2. To record the new voice anyway, try again after the date the message names.

  3. Or write to the team: open Help, or email contact@thecallguy.ca. The message asks you to reach out, and the team helps you make room.

Good to know

  • No new voice is made, and no voice slot is used, when the message appears.

  • The same message can reach a teammate recording their voice from your invite link.

  • Every campaign already made in a voice keeps rendering and playing.

Last updated October 19, 2026

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