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Rules and consent

The rules every campaign follows. Consent, calling hours, Canada only, follow-up texts, voice cloning, what we won't send, and privacy.

  1. Consent comes firstEvery list rests on permission. What you confirm for each list, what you sign for each campaign, and how opt-outs are kept.Read the article
  2. Calling hoursWhen a campaign may start and when voicemails and follow-up texts go out, read on your business's time zone.Read the article
  3. Across CanadaThe Call Guy serves Canadian businesses and delivers to Canadian numbers only. Numbers outside Canada and toll-free numbers are set aside and never sent.Read the article
  4. Rules for follow-up textsWho a follow-up text may go to, when it goes, the reason you record for it, the footer every text carries, and how STOP works.Read the article
  5. Voice cloning rulesClone only your own voice, or one whose owner gave you explicit written permission. What you confirm when you record, how a teammate gives consent, and what we remove.Read the article
  6. What the service won't be used forThe campaigns we don't accept, what the terms of service rule out, and what The Call Guy never does with your list or your account.Read the article
  7. Got a voicemail from a business using The Call Guy?For a person who received a voicemail or a text. Who we are, how to stop hearing from that business, and how to reach us.Read the article
  8. PrivacyWhat The Call Guy keeps about you and your contacts, who else handles it, how long we keep it, and how to ask us to see, correct or delete it.Read the article

Every campaign follows the same rules, whoever builds it. These pages say what each rule is, where you meet it in the dashboard, and what it asks of you. The full texts are the terms of service, the privacy policy and the compliance page at thecallguy.ca.

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Last updated October 19, 2026